FAQ 💖
Have a question? We’ve got you covered ✨
Here are some of the most common questions about Brittyland products, shipping, and orders.
🛍️ PRODUCTS
✨ Are your straws reusable?
Yes! All Brittyland straws are reusable and designed for everyday use. Just hand wash and reuse again and again.
🥤 What cups do your straws fit?
Our straws are designed to fit a variety of cups depending on the size:
- 9” straws: best for 8–22oz cups
- 10” straws: great for taller tumblers and takeout cups
- 40oz straws: made specifically for 30–40oz tumblers like Stanley-style cups
If you’re unsure which size to choose, feel free to reach out — we’re happy to help 💌
💖 Are your beaded pouches handmade?
Our beaded coin pouches are hand-beaded with detailed designs, making each one feel special and unique.
🎀 Are the pouches durable?
Yes! They’re designed to be both functional and fun — perfect for everyday use in your bag while still making a statement.
🚚 SHIPPING
📦 How long does shipping take?
Orders are typically processed within a few business days. Shipping times will vary depending on your location, but most orders arrive within 3–7 business days after shipping.
💌 Do you offer free shipping?
Yes! We offer free shipping on orders over $45 💖
🔄 RETURNS & ORDERS
🔁 Do you accept returns or exchanges?
We want you to love your order! If you have an issue, please reach out and we’ll do our best to make it right.
📬 I entered the wrong shipping address — what should I do?
Contact us as soon as possible! If your order hasn’t shipped yet, we’ll do our best to update it.
💖 Can I change or cancel my order?
If your order hasn’t shipped yet, we may be able to make changes. Please contact us as soon as possible.
💌 CONTACT
💬 Still have questions?
We’re always happy to help ✨
Reach out anytime through our Contact page or email us directly at hello@brittyland.com